Help center
Short guides for using flipstr, one task per article. Español
For owners and admins
- Set up your team in five stepsThe Get Started checklist on your dashboard, step by step: properties, checklists, crew, the app and pay.
- Connect HostawayBring in your properties and bookings automatically, so turnovers become jobs without typing.
- Add a property by handFor teams without a PMS, or a unit your PMS does not have.
- Build a checklist templateThe task list your crew works through on every job, grouped into rooms.
- Invite your crewSend invites, choose roles, and get everyone into the app.
- Who sees what: roles explainedWhat each role can see and do, so you invite people right.
- Run the day from the jobs boardRead the board, reassign work and follow a job as it happens.
- What alerts are forThe things that need a person, in one list.
- Handle what your crew reportsMaintenance, damage and lost items, with photos.
- Pay rates and payoutsHow finished jobs turn into what you owe, and how to record it.
- Get the app onto your crew's phonesOne link that works for iPhone and Android.
For cleaners, laundry and leads
- Your first day on flipstrInstall the app, sign in and try a practice job.
- Working a job, start to finishStart, tick tasks room by room, take photos, finish.
- Taking the required photosWhy some tasks need a photo, and what happens with no signal.
- Report damage, repairs or a lost itemTell your admin right away, with a photo.
- Your earningsWhere your pay shows up and when it says Paid.
- For leads: the team boardYou see everyone's jobs, and you can assign them.
- Change the app's languageflipstr speaks English, Spanish, German, French, Russian, Portuguese and Chinese.
Can't find it? Email support@flipstr.co.